Cancellations, Return & Refund Policy - Independent Indian Publishing House

Cancellations, Return & Refund Policy

/Cancellations, Return & Refund Policy
Cancellations, Return & Refund Policy2020-06-18T19:15:49+05:30

Thanks for shopping at natrajbooks.in

If you are not entirely satisfied with your purchase, we’re here to help.

Cancellations
Please drop us an email at natrajbooks@gmail.com should you want to cancel an order within 24 hours of placing the order.
We will write back to confirm receipt of the cancellation and refund the money.
The refund process will take a maximum of 15 days depending on your bank procedures.

Returns

You have two calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
Item/s. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.
Address: 2/11 Ansari Road, Darya Ganj, New Delhi 110002
Tel: 011-47675759
Email: natrajbooks@gmail.com